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The Care Team

Care Team Mission: The Care team is a campus-wide team that engages in proactive and collaborative approaches to identify, assess, and support students who could benefit from academic, emotional, or psychological support, as well as those presenting risk to the health or safety of the community. By partnering with members of the community, the team strives to promote individual student well-being and success while prioritizing community safety.

The Care Team is not for emergencies. Referrals are monitored Monday - Friday, 8 a.m. - 5 p.m. Please call 911 if there is an immediate threat to a student’s safety or well-being.

The Care Team also supports members of the university community who interact with these students of concern by assessing and evaluating situations, communicating with individuals involved or impacted by a student’s behavior, and providing referrals and resources to assist and address behavioral concerns. The Care Team is committed to educating the university community about existing policies and instructs community members on how to address students of concern.

Make a referral to the Care Team        Crisis Resources

Examples of Care Team referrals

  • There are perceived concerns regarding the mental and/or physical health, welfare, and safety of a student.
  • A student's physical appearance is deteriorating.
  • A student is suffering from or dealing with the side effects of a serious illness.

Frequently Asked Questions

Accordion Content

Care Team Members:

  • Chris Frazer, Care Team co-chair, Assistant Vice President, Division for Student Life, Email: cfrazer@miyao2009.com   Phone: 508.531.1331
  • Eileen Estudante, Care Team co-chair, Director of the Center for Student Support, Email: lestudante@miyao2009.com   Phone: 508.531.1276
  • Gabrielle Beck, Case Manager, Center for Student Support, Email: g1beck@miyao2009.com   Phone: 508.531.1076
  • David Benevides, Assistant Director, Residence Life and Housing
  • Erica Callahan, Acting Assistant Director for Residence Life and Housing
  • Caren Collins, Interim Director, Community Standards
  • Cecilia DeOliveira, Executive Director for Student Success, Equity and Interventions
  • Erin Hennessy, Administrative Assistant, Center for Student Engagement
  • Brandie Leach, Assistant Director, Sexual Violence Advocacy and Support Center 
  • Kaleigh Longe, Student Navigator, Student Success and Equity Interventions
  • Meredith Michaelson, Assistant Director, Center for Student Engagement
  • Donna Schiavo, Clinical Director, Counseling Services
  • Jenna Shales, Director of Student Accessibility Services
  • Ryan Tepper, Captain, BSU Police Department